6 Wealth Management Technology Trends to Outpace Your Competitors

#1 Post-COVID continuity plans

Even before the COVID-19 crisis, online wealth management platforms started to intensify fees and raise concerns regarding social and governance factors. The COVID-19 outbreak has posed many challenges. COVID-19 CFO Pulse Survey informs us that finance leaders in the United States are mostly worried about the financial impact.

#2 Automation

The financial sector is still hanging back when it comes to technologies. Celent names automation as a deciding factor on who will win the asset market. Over forty-five percent of wealth businesses are only partly satisfied with their current digital solutions.

#3 Mobile Apps

Mobile technologies are another lucrative investment for WM firms. Financial Planning survey states that 40 percent of wealth advisors think mobile apps will transform the industry.

Source: Tech Survey by Financial Planning
Source: J.D. Power 2019 U.S. Wealth Management Mobile App Satisfaction Study Volume 2

#4 Cybersecurity

The last year showed the vulnerability of the financial sector. The financial industry is determined as a third top affected sector by cyber attacks. Phishing (forty-two percent) and man-in-the-middle attacks (thirty-six percent) expose the most danger for WM companies.

#5 Artificial intelligence will change wealth management technology trends

AI is one of the rapidly growing trends in wealth management software. Clients demand personalized offerings from their WM firms. Fifty-six percent of High-Net-Worth (HNW) clients aren’t satisfied with relationships with their wealth advisors. The main reason for clients’ frustration is a lack of emotional intelligence. Clients also complain about insufficient face time and value-added services.

#6 Robo–advisors discover online wealth management platform

Deloitte predicts that robo-advisers will be managing $16 trillion of assets by 2025. In comparison, BlackRock ‒ one of the biggest asset managers today — manages three times fewer assets. Robo-advisory uses mathematical algorithms to support investment decisions. Robotic advisors highlight Exchange Traded Funds (ETFs), risk appetite, and liquidity factors to streamline burdensome client onboarding and deliver a more exceptional customer experience.

Source: The Expansion of Robo-advisory in Wealth Management by Deloitte

#7 Big data

Financial analytics consider big data as one of the most promising wealth management software trends. High-quality massive data can help WMA firms grow their business globally and maximize sales. Big data brings wealth managers new ways to engage with new clients, manage relationships with existing ones, and reduce risks.

Source: Advanced analytics in asset management by McKinsey & Company

Trendsetting

Wealth management companies are focusing on providing personalized services via technologies. The demand for AI-powered solutions, big data, and mobile apps will rise in the coming years. These technologies help wealth managers build a stronger relationship with customers, provide value-added services, and increase productivity. High-Net-Worth clients aren’t satisfied with most of the current technological solutions provided by their WM companies. So there is still room for improvement.

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Igor Izraylevych

Igor Izraylevych

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Co-founder and CEO of S-PRO, Entrepreneur, Advisor & Expert in Mobility & IT Strategy. Custom solutions for enterprise and startups http://s-pro.io/